Faulty units per supervisor Faulty units/lifts per supervisor per year The “Sick Units of supervisors per Month/Year” form is a list that contains all the supervisors that were responsible for a unit/lift that had to be repaired in a specific year, above a certain threshold of repairs. It can be used to identify bad maintenance or […]
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Callout analysis The callout A callout is a customer call about a malfunction of a unit/lift. There are two types of callouts, open and closed. A new callout is always open. When a callout condition is being set to “Equipment running, back to normal operation”, the callout becomes closed. More at: Callout form Callouts statistics
Executed and open callouts The callout management form has two modes: Open: shows all the callouts that are open, meaning that their condition (“condition on leaving”) is not set to “Equipment running, back to normal operation”. Executed: shows the callouts that have been closed which means that their condition is setted as “equipment running back
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Faulty Units/Lifts Faulty units/lifts per year The “Sick Units per Year/Month” form is a list that contains all the lifts that had to be repaired in a specific year, above a certain threshold of repairs. It can be used to identify bad maintenance or usage of an elevator. The sick units list Did an elevator
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Executional Entity: Callouts Callout Management Callout Management From here you can manage the opened callouts. Sidebar Search filter by call date. When you ara at branch (sector) “all” you can filter the maintenances by your branches (sectors). Filters Those are … Technicians actions history
General details The basic information of your elevators. Technician: The technician that is responsible for this building (optional). Supervisor: The supervisor responsible for this building (optional). Business type [LIST]: The type of the business that the elevator belongs to (i.e. residential, airport, hospital, etc). You can edit these lists. Status [LIST]: The status of your
History of various events performed by (or appointed to) your technicians
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How to add callouts From the Search Results by clicking on the building details sidebar. See more about Main Search. From the Unit/Lift’s Form by right clicking on the callouts table of the lift form. From the main form From the main form by clicking the add callout button. You will be prompted to select
